Legal

Cookies Policy

Last updated: 20 September 2024

Operated by CXDATA Ltd ("Refyner", "we", "us"), a company registered in England & Wales under company number 15100231, registered office 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ.

Refyner forms part of the CXDATA group. This policy sits alongside CXDATA's group policies — Privacy · Terms · Cookies — and where it is silent the CXDATA group Cookies Policy applies.

1. What cookies are

Cookies are small text files placed on your device when you visit a website. They let a site remember your actions and preferences over time, and help us understand how the site is used. We also use similar technologies such as local storage and pixels; we refer to all of these as "cookies" here.

2. How we use cookies

We use cookies to operate the Refyner website and product, keep you signed in, remember your preferences, secure your account, and understand and improve how the site performs. We do not use cookies to sell your personal data.

3. Categories we use

Strictly necessary

Required for the site and product to function – authentication, session security, load balancing, and remembering your cookie choices. These cannot be switched off in our systems.

Functional

Remember choices you make (such as workspace or display preferences) to give you a better experience.

Analytics & performance

Help us understand which pages and features are used so we can improve them. Where required, these are set only with your consent.

4. Third-party cookies

Some cookies are set by service providers who help us run the site – for example, Google Analytics, which collects anonymous information about how visitors use the site so we can improve it. We do not link this information to your name or address. A current list of third-party cookies is available on request.

5. Managing your preferences

Where required, we ask for your consent to non-essential cookies through a cookie banner, and you can change your choices at any time through our on-site controls. You can also block or delete cookies through your browser settings – for details, see aboutcookies.org – though some parts of the site may not work as intended if you do.

6. Changes to this policy

We may update this policy as our use of cookies changes. Material changes will be reflected here, and the "last updated" date will change.

7. Contact

Questions about this policy? Contact privacy@refyner.com, or write to CXDATA Ltd, 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. See also our Privacy Policy.